Terms of Use of the Website

LUST PRODUCTIONS, SL (hereinafter LUST), holder of CIF number B-63521165, domiciled in Barcelona, Passeig Picasso 32, Pral 08003 Barcelona - Spain registered in the Mercantile Registry of Barcelona on page 76 of volume 36886, inscription 1ª of sheet number B290444, is the owner of this website.

  • 1. Conditions

    By accessing this website, you agree to comply with the Terms of Use of the website, all applicable laws and regulations and agree to comply with any local law. If you do not accept these conditions, you are prohibited from using or accessing this site. The materials included in this website are protected by copyright and trademarks.

  • 2. License to Use

    A. In its different modalities, the user is allowed access to download a copy of the materials (information or software) on the Erika Lust Store website for their personal, non-commercial limited viewing only. This is a license grant, and according to the license, you will not be able to:

    • i. Modify or copy the materials.
    • ii. Use the materials for any commercial purpose or for any public display (commercial or non-commercial).
    • iii. Attempting to decompile or reverse engineer any software included on the Erika Lust Store
    • iv. Remove any copyright or property notices from the materials
    • v. Transfer the materials to another person or "duplicate" the material on any other server.
  • 3. This License Will Automatically Terminate

    If you violate any of these restrictions and may be terminated by Erika Lust Store at any time. Once you finish viewing these materials or when the license is terminated, you must destroy all downloaded materials that are in your possession either in electronic or printed form.

  • 4. Disclaimer

    The materials on the Erika Lust website are offered "as is". Erika Lust Store makes no warranties, express or implied, and disclaims all other warranties, including without limitation implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property or any other infringement of rights. In addition, Erika Lust Store does not guarantee or is not responsible for the accuracy, probable results, or reliability of the use of the materials on its website or, on the contrary, in relation to such materials or any other page linked to this site.

  • 5. Limitations

    In no event will Erika Lust Store or its suppliers be liable for any damages or losses (including, without limitation, damages for loss of data or benefits, or due to service interruption), arising out of the use or inability of use of the materials on the Erika Lust Store website even if Erika Lust Store or an authorized representative of Erika Lust Store has been informed in writing or orally of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for incidental or consequential damages, these limitations may not apply to you.

  • 6. Reviews and Errors

    Materials appearing on the Erika Lust Store website may include technical, typographic or photographic errors. Erika Lust Store does not guarantee that the materials on this website are correct, complete or current. Erika Lust Store may make changes to the materials included in its website at any time without prior notice. Erika Lust Store, however, does not undertake to update the materials.

  • 7. Links

    Erika Lust Store has not reviewed all pages linked to its website and is not responsible for the contents of any linked page. The inclusion of a link does not imply endorsement of the site by Erika Lust Store. The use of any of these linked web pages is at the risk of the user.

  • 8. Modifications to the Terms of Use

    Erika Lust Store may revise these terms of use for its website at any time without prior notice. By using this website you accept the current version of these terms of use.

  • 9. Applicable Law

    All matters related to the website of Erika Lust Store, will be governed by the laws of Spain and will be processed before the corresponding courts of the city of Barcelona, ​​regardless of its conflict with legal provisions.

  • 10. 18 U.S.C. 2257 Record-Keeping Requirements Compliance Statement Model Age Verification

    This Website contains explicit sexual material which may be offensive to some viewers. You must be 18 years or older to enter this Website. By going beyond this point, you acknowledge that you are 18 years or older. All models, actors, actresses and other persons that appear in any visual depiction of actual sexual conduct appearing or otherwise contained in this adult site were over the age of eighteen years at the time of the creation of such depictions. Some of the aforementioned depictions appearing or otherwise contained in or at this site contain only visual depictions of actual sexually explicit conduct made before July 3, 1995, and, as such, are exempt from the requirements set forth in 18 U.S.C. 2257 and C.F.R. 75. With regard to the remaining depictions of actual sexual conduct appearing or otherwise contained in or at this adult site, the records required pursuant to 18 U.S.C. 2257 and C.F.R. 75 are kept by the custodian of records of this company whose address is available public information at Internic whois.

    LUST PRODUCTIONS SL
    +34 931 59 69 69
    Passeig Picasso 32 Pral
    08003 Barcelona Spain

Privacy policy –Lust Productions SL

This privacy policy has been created to help those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. We recently updated our Privacy Policy to clarify how we protect your personal information in keeping with the EU’s new General Data Protection Regulation (GDPR).

We promise to keep your data safe and secure.

In brief, here is an explanation of why we need it and how we use it.

1. Your happiness is our No.1 Priority

We use your data to create the best experience you can have online while you are shopping with us - and in the emails you receive from us.

2. We take your privacy and data security seriously

We protect your data by using the services of expert data security suppliers.

3. We don’t spam you

You decide what and how you hear from us by setting your personal preferences. You can opt-out any time you want. And with specific tags, we make sure you are not receiving emails from several automations at the same time, but only the information that is most relevant to your needs and preferences.

4. We won’t keep your data if we don’t need it

If we don’t need it, we will delete it.

We take your privacy seriously

At Lust Productions SL, we care greatly about our customers. We understand your data is precious and needs to be treated with the utmost respect and privacy. On this page, we are going to walk you through why and how we collect private data, how we use it, and your rights. What will you find here?

  • - How we use your information
  • - Sharing your information
  • - Marketing messages
  • - Keeping your information
  • - Your rights
  • - Changes to how we protect your privacy
  • - How to contact us

How we use your information

We use your information in a number of different ways — what we do depends on the information. The tables below set this out in detail, showing what we do, and why we do it.

1 - What we collect when you buy from our website, even if you are not subscribed to the mailing list

Your name and contact details

How we use your name & contact details (phone number, shipping address) & order status (coupon used, order status)

Why?

Delivering your purchases to you

We need this information to complete your purchase.

Sending you informative messages by e-mail

We’ve got to do this to perform our contract with you (so you can have an invoice, a digital download link and/or track your parcel)

Contacting you for delivery if need be

Our logistic partners who handle the delivery of your order may need to call you to arrange delivery. This is why they require a phone number when we ask them to fulfill an order.

Monitoring order status

We need it to make sure we’ve executed the contract correctly

Invoicing the correct amount from you

We keep coupon use information for publishing correct invoices

Fraud prevention and detection

To prevent and detect fraud against either you or Lust Productions SL

2 - What we collect when you browse our website

Information about your phone or laptop, and how you use our website

Information you give us when you browse our site, including your IP address and device type and, if you choose to share it with us, your location data, as well as how you use our website. We collect this via cookies, but we do not have access to your name and personal details via this technology.

 

How we use information about your phone or laptop, and how you use our website and app

Why?

To improve our website and set default options for you (such as language and currency)

To give you the best and easiest possible shopping experience

Protect our website

To prevent and detect fraud against either you or Lust Production SL

3 - What we collect when you sign up to our mailing list

Your name and contact details

How we use your name & contact details (email)

Why?

To send you emails and personalize it for you.

To send you emails after you’ve signed up to our mailing list, we really need your email! And if you have given us your name, we like to send emails that feel more personal.

Your history with our mailing list

Where and when you have signed-up, in which language, what email campaigns we have sent you, which ones you have opened, which ones you have clicked through, and where you are located when you open emails.

How we use your history

Why?

Identify the language in which you have signed-up to our mailing list

As much as possible, to send you content in the correct language

Provide relevant content

When we see you interact more with one specific type of content, we can adjust what we send out to provide you with what you’re interested in.

Adjust email frequency

To make sure we don’t spam you, we monitor your engagement with our emails and based on that, adjust what campaign you receive.

Purchase history and saved items

What you’ve checked, added to cart or bought on our website, when you made a purchase

How we use your browsing, add to cart and purchase history

Why?

To understand what you find interesting

Because we prefer to send you emails about what you seem to find relevant, rather than random information on products

To sell you things

If you’ve checked or added a product to your cart, we can send you more details about it so you can make an educated decision.

To make sure you’re happy with your purchase

To ask you at the right time and about the right product, we need to know what and when you’ve bought something. We monitor customer satisfaction to improve our product and to make sure you are happy with your order!

Finding out what you, and other customers, like

So that we can adjust the website content, the email content and provide you with a more rewarding experience

You are not obligated to give us any of this personal information but if you don’t, you may not be able to use the site, and you are unlikely to receive the best customer service we can give you. But that is your choice – and we respect that.

We also anonymize and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site, and developing new products and services. We also share this information with third parties - but only very specific ones that we really have to. Keep reading to find out who and why.

Sharing your information

What we DON’T do:

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information.

What we DO do:

However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:

  • Companies that help to get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies

  • Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business

  • Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud

We may provide third parties with aggregated but anonymized information and analytics about our customers and, before we do so, we will make sure that it does not identify you.

Marketing messages

If you signed-up to our mailing list, we will send you marketing messages by email. Yay!

How to stop marketing messages

You can stop receiving marketing messages from us at any time.

You can do this:

Once you’ve done this, we will update your profile to ensure that you don’t receive further marketing messages.

Please note that it might take a few days for all our systems to be updated, so you might get messages from us while we process your request.

Please note as well that stopping marketing messages will not stop service communications (such as order updates or customer care follow-up if you have contacted us).

 

Storing your information

We’ll hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

Your rights

When it comes to your personal information, here are your rights:

  • The right to be informed about how your personal information is being used.

  • The right to access the personal information we hold about you. You can contact us at store@erikalustfilms.com.

  • The right to request the correction of inaccurate personal information we hold about you. Simply contact us at store@erikalustfilms.com.

  • The right to request that we delete your data, or stop processing it or collecting it, in some circumstances. Again, we’re available at contact us at store@erikalustfilms.com.

  • The right to stop direct marketing messages, by unsubscribing. Ask us at store@erikalustfilms.com.

  • The right to request that we transfer or port elements of your data either to you or another service provider. Ask us at store@erikalustfilms.com.

If you want to exercise your rights, or just have questions, please contact us at store@erikalustfilms.com.

Changes to how we Protect Your Privacy

We may change this page from time to time, to reflect how we are processing your data.

If we make significant changes, we will make that clear on the website, or by some other means of contact such as email, so that you are able to review the changes before.

How to contact us

If you have any questions regarding your data, please contact us at store@erikalustfilms.com.

And if you have any questions about our products, on your order with us or any purchase you’ve created with us, contact us at store@erikalustfilms.com.

Purchases

Discreet Packaging

As consumers, we understand the need for discretion. Your privacy is very important to us, and all orders will be sent in a simple package without mentioning the content to ensure that your much anticipated package arrives safely and discreetly. It is impossible for anyone (even the postman) to know what you will receive. We use high-quality quilted packages and envelopes so that all products arrive in perfect condition. What will be written on the package? Both Mail and UPS ask us to indicate the sender in the package. It will show the following: THE STORE Passeig de Picasso 32, Pral. 08003 Barcelona, ​​Spain.

¿Cuándo enviaremos su pedido?

The ERIKA LUST STORE team prepares and sends daily paid orders from our office in Barcelona, ​​from Monday to Friday. The transport company picks up the orders every afternoon at 13.00 (Barcelona time). If you want your order shipped on the same day, please be sure to place your order before 10.00 (Barcelona time).

Guaranteed Delivery, Returns and Refunds

If you do not receive an order or it is not in perfect condition, we will resend the item (s) without any additional charge. If there is an error in your order, you can return it to us and we will change it.

Right of Withdrawal

Under Spanish law, you can return any product within 14 days of receipt of the product. To return a product, the product must not have been used, must be in its original packaging and in perfect condition, without traces of handling.

Consequences of Withdrawal

In case of withdrawal of the purchase (refund) on your part, we will refund all payments received from you, including delivery costs (with the exception of the additional costs resulting from the choice of a delivery method other than the least expensive form of ordinary delivery that we offer) without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw the purchase. We will proceed to make such a refund using the same payment method used by you for the initial transaction, unless you have expressly stated a preference otherwise; in any case, you will not incur any expenses as a result of the refund.

Digital Content

According to Spanish regulations, the Withdrawal right is not applicable to the provision of digital content that is not provided in a material medium when the execution has begun with the prior express consent of the consumer and user. So we inform you that in these cases, you lose your right to withdraw.


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